Keepit trust center

Keepit is end-to-end certified and fully compliant. With security and data center certifications like ISO 27001 and ISAE 3402, we deliver regulatory-ready SaaS backup worldwide. 

Globally recognized certifications

Keepit complies to rigorous standards with ISO 27001 (company-wide) and ISAE 3402 certifications. These security certifications ensure industry-leading SaaS data backup and recovery.

ISO 27001 certification demonstrates Keepit’s commitment to robust information security practices. Our certified ISMS safeguards your data with strict access control, risk management, and data integrity standards.

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ISAE 3402 Type II certification verifies Keepit’s operational controls, assuring clients of consistent data protection. Our independent audits ensure compliance and security for critical SaaS data.

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Data center certifications

EMEA

Copenhagen, Denmark

(Cibicom)

ISO/IEC ISO 27001, DS/EN ISO 9001, ISAE 3402

EMEA

Frankfurt, Germany

(Equinix)

ISO 27001, ISO 9001, ISO 22301, ISO 14001, ISO 45001, ISO 50001, PCI DSS, SOC I type II, SOC II type II, Cyber Essentials, EU Code of Conduct, Climate Neutral Data Centre Pact 

EMEA

London, United Kingdom

(Equinix)

ISO 27001, ISO 9001, ISO 22301, ISO 14001, ISO 45001, ISO 50001, PCI DSS, SOC I type II, SOC II type II, Cyber Essentials, EU Code of Conduct, Climate Neutral Data Centre Pact

EMEA

Zurich, Switzerland

(Equinix)

ISO 27001, ISO 9001, ISO 22301, ISO 14001, ISO 45001, ISO 50001, PCI DSS, SOC I type II, SOC II type II, Cyber Essentials, EU Code of Conduct, Climate Neutral Data Centre Pact

Americas

Washington DC, USA

(Equinix)

ISO 27001, ISO 22301, PCI DSS, NIST 800-53, SOC I type II, SOC II type II, HIPPA, HECVAT

Americas

Toronto, Canada

(Equinix)

ISO 27001, ISO 22301, PCI DSS, SOC I type II, SOC II type II

APAC

Sydney, Australia

(Equinix)

ISO 27001, ISO 14001, ISO 50001, ISO 9001, ISO 22301, SOC I type II, SOC II type II, PCI DSS

Terms of service

The Terms of Service is our legally binding contract that we enter with our customers which govern the use of our cloud backup services.

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Data Processing Agreement

The DPA accounts for our processing of Customer Content. The DPA states the rights and obligations of the involved parties concerning the protection of personal data.

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Compliance across global standards

We help you achieve compliance with directives like GDPR, NIS2, and HIPAA. Our vendor-neutral, resilient infrastructure ensures SaaS backup and data sovereignty to meet all regulatory demands.   

NIS2 Directive

Keepit enables compliance with this EU directive by protecting digital infrastructure and sensitive data through independently stored air-gapped backups. Our 24/7 accessibility and robust recovery measures ensure both cyber resilience and business continuity, core elements of NIS2.

Read more about NIS2

GDPR

Keepit’s platform facilitates GDPR adherence with enhanced data protection, especially against ransomware. We are the only backup provider fully supporting GDPR Articles 17 and 32, helping implement necessary workflows to achieve compliance.

Read our GDPR whitepaper

CER

With Keepit’s resilient backup solutions, critical entities align with CER (Critical Entities Resilience Directive) requirements, proactively managing risks to safeguard essential services and improve resilience through secure data storage and recovery.

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SEC Guidelines

Meeting SEC requirements involves strong cybersecurity practices. Keepit assists by protecting vital SaaS applications like Microsoft 365 and Entra ID, offering clear risk assessments, response plans, and business continuity support for essential functions.

Read more about SEC guidelines

HIPAA

Keepit’s solutions meet HIPAA’s retention requirements by securely storing data for up to 99 years, surpassing standard SaaS capabilities. This helps organizations retain compliance with healthcare regulations and maintain critical records.

Get our HIPAA e-book

DORA

In alignment with the EU’s DORA requirements, Keepit supports the financial sector with segregated backup systems (air gapped), granular recovery capabilities, and immutable data storage, ensuring business continuity and operational resilience.

Read more about DORA

Frequently asked questions

How can Keepit backup help you meet GDPR compliance? 

Keepit helps ensure GDPR compliance by providing strong data protection against ransomware and supporting the implementation of essential regulatory workflows. Keepit is the only backup provider that fully implements GDPR's Article 17 and Article 32, making Keepit an essential tool for your GDPR compliance efforts. 

To learn more read Keepit for GDPR compliance whitepaper 

How does Keepit backup help you meet HIPAA compliance?

The Health Insurance Portability and Accountability Act (HIPAA) mandates that related documents must be retained for a minimum of six years from their creation, or, in the case of policies, from their last effective date. These retention requirements often surpass the default capabilities provided by SaaS applications. Keepit, however, offers up to 99 years of customizable retention options.  

To learn more read Keepit for HIPAA compliance  

Can Keepit enable NIS2 compliance? 

Keepit facilitates compliance with the EU directive on protecting digital infrastructure, sensitive business information, and personal data. Ensuring cyber resiliency requires storing backups separately from primary data in an independent cloud infrastructure. This approach ensures compliance and business continuity, providing 24/7 data accessibility and robust recovery capabilities, which are key features of Keepit's backup and recovery service. 

Learn more about Keepit for NIS2 compliance 

What are Keepit’s certifications? 

Keepit is certified with ISO/IEC 27001:2013 and holds the ISAE 3402 Type II certification, with annual audits conducted by Deloitte. 
All Keepit's data center conform to a high physical security baseline and hold ISO27001 certification plus some complementary certifications e.g. SOC-2, ISAE 3402, PCI/DSS, HIPAA, and NIST. To read more about our certification and our data center partners’ certification, read Keepit’s whitepaper on Leading SaaS Data Security

What are Keepit’s data center certifications? 

All Keepit's data center conform to a high physical security baseline and hold ISO27001 certification plus some complementary certifications e.g. SOC-2, ISAE 3402, PCI/DSS, HIPAA, and NIST. 

Where will my data be stored with Keepit?  

Always within the data center region you specify. Keepit has state-of-the-art data centers in Germany, Denmark, UK, Switzerland, US, Canada, and Australia. 
To meet data sovereignty requirements, data is stored in Keepit’s data hosting locations in either Americas, Europe, or Asia-Pacific. Each data center location is completely isolated from each other, offering full data redundancy and sovereignty to our customers.